1.What is your MOQ?
Our MOQ is 10 pairs per style ,total 200 pairs at least for one order
2.What are the materials used for your lashes?
The main materials used are human hair ,mink hair ,horse hair ,fox hair and synthetic hair. For fashion lashes, we use feathers .
3.How we can make an order?
To make an order, please follow these steps:
1.Look at our website catalog.
2.Email us the styles number you wish to order with the quantity needed for each style.
3.We will reply with a price quotation.
4.Confirm your order.
5.We will inform you the "ready date".
6.pls arrange the 50% deposite for production .
7.we will send our full production photo to you for confirmation
8.pls arrange the balance 50% payment before our delivery .
4.What is the price range for each pair of eyelashes?
Please contact us for specific lashes price based on specific style.
5.Do you provide samples?
Yes, we do. Our sample cost is charged as our whole sale price , Shipping cost will be paid by the customer.
6.Do you take orders for private labels?
Yes, we do. MOQ per artwork is 100 pcs.
7.Available packaging types
Sleeve, hanger box, plastic box and high quality paper packaging.pls see our package box catalogue on our website .
8.What is your lead time for a new order?
As lashes are hand made , leadtime will be vary depends on quanty/style and order component, Please contact us for further information.
General speaking,our production time for 5000 pairs is 14 days .
9.If an order for private label does not reach the MOQ,is there an alternative?
Yes, we have our own brand-"Luxuryminklash"-which you can order below the MOQ.
50% deposite .50% balance payment before our delivery .
11.Do you provide glue for eye-lashes?
Yes, we do. Please contact us for further information.
12.Do you take customized eye-lashes orders based on new designs?
Yes we do. Please contact for further information.
13.Where is your factory?
Our factory is on Pingdu City ,Qingdao China ,where is the China main production base of false eyelashes ,95% China false eyelshes are from there .
14.Where is your office?
Our office is on Qingdao ctiy.
15.How much will my shipping charge be?
The shipping charge will depend on the weight and volume of your order,shipping methods,and fimal destination.
16.What is FOB ?
FOB(Free On Board)specifies which party pays for which shipment and loading costs,and/or where responsibility for the goods is transferred.
"FOB port"means that the seller pays for transportation of the goods to the port of shipment,plus loading costs. The buyer pays costs of marine freight transport,insurance,unloading,and transportation from the arrival port to the final destination.
FOB is our preferred shipping term,but we can accommodate other terms upon request.
17. What is the procedure for shipping transportation after we have placed an order?
The buyer needs to decide whether they want to ship the goods via courier,air,or sea,as well as the payment method.
18.What are the different types of shipping methods I can use?
Based on the quantity,weight,and volume of your shipment,shipping companies will recommend the appropriate methods.
19.Who will release my possessions from the port?
If you ship "door to door"your shipping agent will release your shipment.On the other hand,if you ship only to the port,you will have to find and pay a customs agent to clear your goods for you,and then pay another party to ship your possessions from the port to your destination.
20..Could we as a buyer send the goods via courier but we have no account number?
Yes,you can order the goods and we will arrange the delivery of your shipment.Costs will be paid by the buyer to us.
21.What if the final destination of the shipment has no airport?
It is possible to ship to the closest airport and continue the shipping with inland service.Please contact us for further information.